### Major Outage Hits Three UK Network, Leaving Thousands Without Service On June 25, 2025, the mobile network provider Three UK experienced a significant outage that affected thousands of customers across the country. Users reported being unable to make calls, send texts, or access mobile data, leading to widespread frustration and disruption. This incident marks the second major network outage of the year for Three UK, raising concerns about the reliability of the service [https://www.tomsguide.com/phones/live/three-uk-down-mobile-network-outage-june-2025]. ### Breakdown of the Outage's Impact and Response 1. **Extent of the Outage**: - Thousands of customers reported issues with making and receiving calls, sending texts, and using mobile data [https://www.mirror.co.uk/news/uk-news/three-outage-know-major-uk-35452883]. - The outage has been described as a "mass outage," affecting users nationwide [https://www.theregister.com/2025/06/25/three_uk_mobile_outage]. 2. **Customer Reactions**: - Many users expressed frustration, stating that the inability to communicate was making it "impossible" for them to work [https://www.manchestereveningnews.co.uk/news/uk-news/three-down-customers-complain-calls-31932106]. - Reports indicated that millions were left "speechless" due to the disruption [https://www.theregister.com/2025/06/25/three_uk_mobile_outage]. 3. **Company Response**: - Three UK acknowledged the issue and stated that they were actively working on a fix [https://www.gizchina.com/2025/06/25/how-to-make-and-receive-calls-while-three-uk-and-partner-networks-are-down]. - The company has not provided a specific timeline for when services will be fully restored. ### Supporting Evidence of the Outage's Scope - **User Reports**: - Numerous reports from customers indicate widespread issues, with many unable to use basic services such as calls and texts. - **Network Status**: - This outage is noted as the second major disruption for Three UK in 2025, highlighting potential systemic issues within the network [https://www.tomsguide.com/news/live/three-uk-outage-june-2025]. ### Summary of Findings In summary, the major outage affecting Three UK on June 25, 2025, has left thousands of customers without essential communication services. The situation is characterized by: 1. **Widespread Disruption**: Thousands unable to make calls or send texts, impacting daily activities and work [https://www.mirror.co.uk/news/uk-news/three-down-network-outage-live-35448463]. 2. **Customer Frustration**: Users have expressed significant dissatisfaction with the service disruption [https://www.manchestereveningnews.co.uk/news/uk-news/three-down-customers-complain-calls-31932106]. 3. **Ongoing Company Efforts**: Three UK is working to resolve the issues but has not provided a clear timeline for restoration [https://www.gizchina.com/2025/06/25/how-to-make-and-receive-calls-while-three-uk-and-partner-networks-are-down]. This incident raises important questions about the reliability of mobile networks and the need for robust contingency plans to minimize service disruptions in the future.