### Marks & Spencer Resumes Online Orders After 46-Day Cyberattack Disruption - British retailer Marks & Spencer (M&S) has successfully resumed online clothing orders after a significant disruption lasting 46 days due to a cyberattack that occurred over the Easter weekend. The incident has been reported to have cost the company approximately £300 million, severely impacting its digital operations and online sales capabilities during this period. Customers can now place orders with standard delivery available to England, Scotland, and Wales, although Irish customers will have to wait for full service restoration. This incident highlights the growing threat of cyberattacks in the retail sector and the challenges companies face in maintaining cybersecurity [https://www.retail-insight-network.com/news/marks-spencer-online-orders-cyberattack, https://metro.co.uk/2025/06/10/m-amp-s-website-resumes-online-orders-six-weeks-cyber-attack-cost-300-000-000-23375153]. ### Breakdown of the Cyberattack Incident and Response 1. **Incident Overview**: - M&S experienced a cyberattack that forced the company to halt online orders for 46 days, significantly disrupting its operations [https://www.reuters.com/business/retail-consumer/uks-ms-resumes-online-orders-following-cyber-incident-2025-06-10]. 2. **Financial Impact**: - The cyberattack is estimated to have cost M&S around £300 million, affecting both revenue and customer trust [https://metro.co.uk/2025/06/10/m-amp-s-website-resumes-online-orders-six-weeks-cyber-attack-cost-300-000-000-23375153]. 3. **Service Restoration**: - As of June 10, 2025, M&S has resumed limited online sales, with plans to expand product availability in the coming weeks [https://news.sky.com/story/m-s-resumes-limited-online-sales-after-ransomware-attack-13381515]. 4. **Customer Access**: - Currently, online orders are available for customers in England, Scotland, and Wales, while Irish customers will have to wait for further updates on service availability [https://www.irishtimes.com/business/2025/06/10/ms-resumes-some-online-orders-but-irish-customers-will-have-to-wait]. ### Supporting Evidence and Data - **Duration of Disruption**: 46 days of halted online orders due to the cyberattack. - **Financial Loss**: Estimated cost of £300 million attributed to the cyber incident. - **Service Resumption Date**: Online orders resumed on June 10, 2025. - **Geographical Availability**: Initial service restoration limited to England, Scotland, and Wales. ### Summary of Findings 1. **Cyberattack Impact**: The cyberattack on M&S led to a significant operational disruption, halting online orders for 46 days and resulting in substantial financial losses. 2. **Resumption of Services**: M&S has resumed online orders, with plans to gradually restore full service and product availability. 3. **Customer Access**: While services are back online for most customers in the UK, those in Ireland will need to wait for further updates. In conclusion, **Marks & Spencer's recovery from the cyberattack illustrates the resilience of retail operations in the face of cybersecurity threats**, while also emphasizing the need for robust security measures to protect against future incidents [https://gulfnews.com/business/retail/m-s-resumes-online-orders-after-weeks-of-cyberattack-disruption-1.500158362, https://www.devdiscourse.com/article/technology/3453436-ms-overcomes-cyberattack-online-sales-resume-after-hiatus].